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Lead Technician

THE ROLE Lead Technician A lead technician maintains corporate equipment in accordance with business requirements, develops and monitors equipment testing schedules and delegates duties to junior lead technicians. The position also makes decisions and solves problems, monitors processes and materials, and evaluates machinery information to ensure conformity to industry standards. This person should be a self-motivated individual, with customer service skills, strong written and verbal communications.
Start Date
Oct 05, 2020
Expiration Date
Nov 30, 2020
Contact Information
Jen Peterson
Human Resources
1530 Samco Road,
Rapid City, SD 57702
Office-605.348.2342 /Direct-605.519.5681 /Cell-605.209-4550

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Job Benefits

BENEFITS Pay based on trade related experience
Paid PTO and Paid Holidays
Employer paid Health Insurance for employees
Group Dental and Vision Insurance,
Life Insurance
401K with 6% company match
Eligibility for productivity bonuses
Company paid manufacturer training and certification courses

Job Location

Rapid City SD

Job Requirements

Job Duties Capacity to plan, manage, direct and provide highly responsible professional, administrative managerial work assisting the Adtech Division Manager in the direction of the overall operations Lead and supervise field techs in completing assigned duties. Responsible for enforcement of trade related safety policies. Perform skilled tasks, respond to questions and concerns of customers. Provide feedback and condition information to management. Provide superior customer service using interpersonal skills to effectively interact with customers, vendors and regulatory agencies. Install, maintain, or repair life safety systems, alarm devices, or related equipment, following blueprints of electrical layouts and building plans. Mount and terminate control panels, and various electronic components. Demonstrate systems for customers and explain details, such as the causes and consequences of false alarms and how they are related to non-maintenance of the systems. Test and repair circuits and sensors, following wiring and system specifications. Examine systems to locate problems, such as loose connections, ground faults or broken wiring. Assist electrical contractor to correct system deficiencies. Test backup batteries, life safety system functions, life safety devices, or other electronic features to ensure proper functioning or to diagnose malfunctions. Inspect installation sites and study work orders, building plans, and installation manuals to determine material requirements and installation procedures. Consult with clients to assess risks and to determine life safety requirements. Adjust life safety and electronic building system requirements, based on current Local AHJ requirements, customer requests, electrical engineer designs and manufacturers' recommendations, using laptop computer software and programming concepts. Keep informed of new products and developments. Work with the Project Managers and Sales Estimating Department when replacement parts are needed. Prepare documents, such as service work orders or final project completion forms. Work with the Sales and Estimating Department to provide customers with cost estimates for repair, replacement or installation of equipment. Assists installing contractors and maintenance people with technical troubleshooting. Work with the Sales and Estimating Department to provide customers with cost analysis for repair, replacement or installation of equipment.
QUALIFICATIONS
  • Excellent organizational skills and attention to detail
  • Highly motivated, energetic team oriented individual
  • Team oriented focus
  • Ability to travel and have a flexible work schedule
  • Minimum 2 years’ experience showing working knowledge of low voltage electronic systems, devices and components
  • Willing to perform testing and maintenance procedures
  • NICET certification preferred
  • Skills to use electronic devices:
  • Laptop for programming and tablet to record and transmit documents
  • Closed-Circuit TV (CCTV), Door Access and Nurse Call System experience a plus

Company Overview

Rapid Fire Protection/ADTECH, Inc. is a rapidly growing full-service fire sprinkler and life safety alarm contractor with a footprint throughout the Mountain West specializing in commercial, residential and industrial fire suppression and detection since 1993. At Rapid Fire/ADTECH we are passionate about our customers, our team members and the value of the work we perform! We offer exceptional opportunities for motivated and committed individuals to build exciting careers with us.

Application Process

Send resume and cover letter to:
Jen Peterson
Human Resources
1530 Samco Road,
Rapid City, SD 57702
Office-605.348.2342 /Direct-605.519.5681 /Cell-605.209-4550

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