Rapid City Journal
Monday, Nov. 20, 2017
By Mark Andersen
“Students felt like they were getting the runaround,” said Debbie Toms, WDT student success director.
In 2012, WDT placed in the eighth percentile among peers on a question of student satisfaction with academic services
Something had to give, said Jill Elder, WDT admissions and financial aid director.
Debbie Toms, Student Success Director, left, and Jill Elder, Admissions and Financial Aid Director, right, recently traveled to Washington, D.C., where they were invited to present "Student Satisfaction with Service Excellence" at the Convening of Minority Serving Community Colleges. Click to Read